Distractions

Yesterday, it seems my day was consumed with distractions and little nuisances that took an hour to resolve. I switched the telephone/cable/internet bill from my husband's name to mine and had to reconfigure all 3 of my email accounts. I spent nearly an hour with a tech support person trying to figure out why one of them was still not receiving messages sent from the other two.

I spent over an hour on the phone with techsupport at my shopping cart provider and then with my webmaster assessing what might have happened with the notices I was supposed to receive notifying me of people who had signed up for a teleclass I scheduled. I had only gotten one notice and postponed the class only to find out a few minutes after start time that 21 people had signed up and many of them were on the call waiting for me! Yikes! Lesson learned. Don't rely on autoresponder notices...check the cart for sign-ups before cancelling a class.

It was a tough day. At the end of the day, I looked back on where my time had gone. I was convinced that it has become time to hire someone else, yet given the nature of the things that consumed the time, it seemed like what was needed was my own tech support staff. Here's the bad news. I want to understand the tech portions of my business and I'm afraid of letting some part of the technology side go. Now, this sounds like what my coaching clients tell me when they are facing the big delegation decision. So I'm going to reassess where I spend my time and come up with a plan for how to get some of these time-consuming annoyances off of my plate.

I realize that I can't scale to the size I want to become if I keep all these 'goodies' to myself. Time for a reinvention. Stay tuned!